FAQ

Hall des Lumières is embarking on a new chapter allowing us to host more innovative events and programs while taking a pause on our art exhibitions to curate the next series. Stay informed about our exciting events by following our social media or subscribing to our newsletter.

How exciting! Our customer service team is happy to help coordinate with the staff, if you are planning a public proposal, or connect you with our Private Events Director if you are interested in a private proposal. Please contact info@halldeslumieres.com to explore your options! We are excited to be a part of your special moment. Please be mindful that we are a ticketed event with other guests; venue staff may ask you to relocate within the venue after your big moment! As a reminder, we do not allow flash photography.

Yes, there are restrooms on both floors of the venue.

Hall des Lumières is located in lower Manhattan at 49 Chambers Street New York, NY 10007 and is easily reachable by public transportation including subway, bus, ferry, PATH or walking.

By subway:
A, C, J, Z, 1, 2, or 3 to Chambers Street

R, W trains to City Hall Station

4, 5, 6 trains to Brooklyn Bridge

E train to World Trade Center

Check the MTA website for bus schedules and NYCFerry for ferry service. The PATH Train serves the World Trade Center terminal from multiple points in New Jersey, check the PATH website for details.

Tickets are non-refundable, and cannot be exchanged between exhibitions. 

Tickets can be rescheduled, up to one day prior to your purchased date. Tickets can be rescheduled via the link in your ticket email confirmation. 

The projection equipment offers different visual effects and presentation styles, depending on the requirements of your event. You may choose from:

- The former industrial foundry: sophisticated lighting highlights the venue’s architecture with its nineteenth-century metal structure.

- The screening of current immersive digital exhibitions: offer your guests an opportunity to embark on an exceptional journey that takes them into the heart of the world of painting. Masterpieces by the great masters of the history of art are brought to life, accompanied by music, on more than 3,300 m2 of projection surface. Total duration: 50 minutes.

- A catalog of still and/or animated ambiances: choose from among a selection of ambiances related to the exhibition’s theme or other themes (the former foundry, a plant-based ambiance, the rooftops of Paris, etc).

- Custom Projections: project a video that has been specifically created for your event onto the walls of the Hall des Lumières. Our approved service providers are at your disposal to help you to create an entirely personalized video: the creation of a synopsis, the scenography and animation of your media (photos, videos, sound, etc.), and the musical soundtrack.

Your guests can enjoy a private visit for one of our exhibitions. Two options are available:

• Breakfast: in the morning between 8:30 and 10 a.m., consisting of a continental breakfast with pastries, tea, coffee, and fruit juice, for up to 100 guests.

• A glass of champagne: from 6:30 to 8 p.m., consisting of an appetizer with champagne and savory flaky pastries for up to 100 guests (the reservation should be made one month before the scheduled date).

Yes, Hall des Lumières is fully accessible to visitors with reduced mobility. An elevator provides access to the mezzanine and the viewing platform.

Yes, we offer courtesy wheelchairs. Inquire at the Ticket Office when you arrive.

Yes, service animals are permitted inside Hall des Lumières. No other pets or animals are allowed inside the exhibition.